Your information.
Handled with care.

Who is responsible?

This notice covers enquiries submitted through the TraaX website. The legal entity responsible for your personal data must be confirmed before launch.

To confirm: the controller’s full legal name, registered address and a direct privacy contact email. No legal entity or privacy contact is asserted in this draft.

Information in an enquiry

The contact form is embedded in the TraaX website. Its fields and handling of enquiry information must be confirmed before this notice is finalised. Please avoid including sensitive personal information or details about other people.

This static website has no enquiry submission endpoint. Hosting services may process technical request information under their own configured retention policies.

Why the information is used

Enquiry details are used to respond to your questions, discuss tracking requirements and arrange a demo if requested. Submitting an enquiry does not subscribe you to a marketing mailing list.

To confirm: the lawful basis for each purpose. Depending on the enquiry, this may involve steps requested before entering a contract or a documented legitimate interest in responding to business enquiries. Any legitimate interests assessment and separate marketing arrangements need confirmation.

Services that process the information

The embedded contact form handles submissions separately from this static website. Its processing and any email delivery services must be confirmed before launch. The website hosting provider processes requests for the website itself.

To confirm: the deployed hosting and inbox providers, the legal entities providing these services, any sharing between group companies, processor contracts, processing locations, international transfers and the safeguards that apply. The production configuration must be checked against this notice.

How long information is kept

This static website does not store enquiries. Retention within the embedded contact form and its connected services must be confirmed before launch.

To confirm: a specific enquiry retention period or clear retention criteria, deletion procedures, and separate retention for delivery records, backups and host logs. No fixed period is promised in this draft.

Your choices and rights

Depending on the circumstances and applicable law, you may have rights to request access, correction, deletion, restriction or portability of your personal data. Where processing relies on consent, you may withdraw that consent.

You may object to processing based on legitimate interests. The handling of a request depends on the processing and the rights that apply.

To confirm before launch: a direct privacy contact and a process for receiving and responding to rights requests. The enquiry form is not a substitute for publishing the controller’s contact details.

You can raise a concern with the UK Information Commissioner’s Office. See the ICO complaints guidance.

Website scope and updates

This draft covers website enquiries. Vehicle locations, driver information, BLE detections and records held in the TraaX platform require separate service privacy information and agreements appropriate to the customer’s use.

To confirm: the live website’s cookies, analytics and other storage, including any consent requirements. Add a publication date and review this notice whenever the form, providers or processing change.